Efficient search and management of qualified personnel at KNUTH

KNUTH Werkzeugmaschinen GmbH is a leading supplier of machines for almost all areas of machining and metalworking. As a globally active company with subsidiaries and sales partners in more than 30 countries, KNUTH faces the challenge of ensuring quality assurance throughout the entire production process - from manufacture to delivery. Two key challenges had to be overcome: Firstly, the rapid and targeted sourcing of qualified personnel who integrate smoothly into existing processes. Secondly, the management of a contingent workforce proved to be time-consuming and error-prone, which required the optimization of administrative processes. Against this background, a partner had to be found from over 5,000 personnel service providers in Germany that had both the necessary expertise in the procurement of professional services and the flexibility to meet location-specific requirements. At the same time, efficient processes were to be implemented in order to make temporary work leaner, more transparent and less error-prone.

The solution was provided by the AI-powered, automated matching process from Pactos, which specifically identifies and qualifies staffing provider that meet the specific requirements of KNUTH Werkzeugmaschinen GmbH. By using a vendor management system (VMS), clear processes and AI-powered workflows were established, which enabled faster candidate selection and significantly reduced administrative effort.

The process included:

• Targeted matching: identifying and approaching relevant staffing provider
• Legal security: integration of providers with a German temporary employment permit
• Transparent selection: Systematic evaluation and comparison of submitted offers
• Efficient processing: fast recruitment and seamless integration into existing processes
• Long-term perspective: smooth transfer of staff to permanent positions after successful induction

The AI-powered matching process and the vendor management system (VMS) led to significant improvements in several areas. Recruitment and selection became much more efficient: KNUTH received custom-fit candidate profiles that could be quickly compared and the best candidates selected thanks to the optimized, AI-supported selection process. The selected employee was even taken on after just four months.

The error rate in time tracking fell by 20%, which prevented late invoicing. The invoice verification process became 50% faster as the reconciliation of hours and contract terms was now centralized and automated - a significant simplification of the previously complex and error-prone process.

Overall, the use of the VMS enabled faster, more targeted procurement of professional services, a reduction in administrative workload and a significant improvement in process quality. This gave KNUTH the flexibility and efficiency to optimize workforce planning and management - a crucial step in supporting the company's continued growth.

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